What is the Difference Between Reactive and Proactive IT Support?

Reactive vs. Proactive

When shopping for a Managed Service Provider (MSP), you’ll often hear them tout their “proactive” support model. Being proactive when it comes to IT management is good, right? But does this mean that “reactive” support is less desirable? For effective IT support, both proactive and reactive support is necessary. This blog will explain the difference […]

Outsourced IT Support in 2024: Navigating Costs, Benefits, and Risk Management

Outsourced IT support

As we approach the end of Q1 in 2024, we’ve noticed some emerging trends affecting how managed IT service providers’ (MSPs) role in managing their clients’ business and technology needs will change. With business costs climbing, business leaders are looking for ways to drive efficiency. Rapidly evolving artificial intelligence technologies will undoubtedly play a significant […]

5 Best Managed IT Service Providers in Atlanta

The Best Managed IT Service Providers in Atlanta

When looking for the best managed IT service provider in Atlanta, there’s no shortage of options. There are several hundred managed service providers (MSPs) in the metro area and many of those are great companies. They come in all shapes and sizes, with some serving niche markets like healthcare, legal or manufacturing. Some only serve […]

You are Putting Your Company at Risk by Running Windows 7 PCs

Support for the Windows 7 operating system ended almost a year ago, meaning Microsoft ceased releasing important security patches and performance updates. Despite the numerous warnings from managed service providers, many businesses are still hanging onto workstations running the outdated OS. Running Windows 7 presents a huge security risk for your company. What Does This […]

The Problem with Plug-ins – Why You SHOULD AVOID Them

Plug-ins, add-ons and extensions are pieces of code that are installed to customize the look and feel of certain software programs and browsers. They’re intended to expand functionality according to a user’s preference. For example, Grammarly is a wonderful extension that helps users write mistake-free text. Zoom has a plug-in that makes scheduling meetings directly […]

Upgrade Your Email Security with IT Support in Atlanta

Though many people now use instant messaging, email is still essential for business communication and is something IT support providers in Atlanta are able to handle. It’s important that your IT department can ensure the security of your work emails. That way, you don’t risk trade secrets getting stolen and identity theft. It’s essential to […]