Managed IT Services for Healthcare
Future-ready healthcare integration: Uniting speed, reliability, security, and compliance
In the rapidly evolving world of healthcare compliance, we understand the delicate balance between patient data security and a superior patient experience. With over 20 years of expertise, we've helped healthcare manufacturers, practice managers, and doctors' offices seamlessly integrate EMR and EHR systems. Trust us to navigate the complexities of managed IT services for healthcare and let our experience empower you to build a practice that's resilient and patient-centric.
Stop wasting time on IT issues — spend your time wisely with our help instead!
Our managed IT services for healthcare are specifically designed to free up your valuable time, enabling you to focus on what truly matters: providing exceptional care to your patients. With our expert team taking care of all your IT needs, you no longer have to worry about the complexities and challenges of managing technology infrastructure. We handle everything from system maintenance and upgrades to data security and network management.
By entrusting your IT to us, you can experience seamless operations, enhanced efficiency, and reduced downtime, all while ensuring the privacy and security of patient information. The benefit? You gain peace of mind knowing that your IT systems are in capable hands, allowing you to spend more quality time with your patients, providing personalized care, and building stronger patient relationships. Our managed IT services empower you to prioritize the well-being and satisfaction of your patients while we handle the rest.
As a healthcare provider, are you experiencing any of these IT issues?
Keeping patient data secure is a constant concern for us.
We find it challenging to integrate and interoperate our legacy systems.
Managing scalability and IT infrastructure is overwhelming.
We specialize in healthcare integration solutions that simplify the process of connecting and exchanging data between different systems and applications. Our team is experienced in leveraging industry interoperability standards, making it easier for your legacy systems to work together seamlessly. Whether it's modernizing your systems through strategic integration, migrating data, or adopting new technologies, we can help streamline your operations, improve compatibility, and enhance overall efficiency.
We offer scalable and flexible IT infrastructure solutions designed to meet the growing demands of healthcare organizations. Our expertise in cloud computing and virtualization allows us to seamlessly scale resources as your needs evolve. By reducing reliance on physical hardware, we alleviate the complexities of managing infrastructure and provide you with reliable network management tools. With our solutions, you can focus on delivering quality care while we ensure your IT infrastructure supports your growth and operational needs.
This is what success looks like
Burnette Insurance
Family-owned since its inception in 1971, Burnette Insurance is an independent insurance agency located in Suwanee, Ga. Their product offering includes property, liability, professional liability, technology errors and omissions, cyber liability, medical malpractice, group employee benefits, directors and officer’s liability, employment practices liability, workers compensation, worldwide transportation, global insurance programs and difficult products liability coverage. Burnette also offers personal insurance, including homeowners, rental, auto, boat, motorcycle, health and life insurance.
It’s time to work with an IT provider that understands your healthcare-related technology needs
Healthcare compliance
Healthcare organizations face unique compliance requirements to protect patient data and ensure safe, high-quality care. With evolving regulations such as HIPAA and HITECH, staying compliant can be challenging.
At MIS Solutions, we understand the complexities of healthcare-related compliance. Our experts offer comprehensive solutions, conducting assessments to identify gaps and develop tailored strategies. With robust data security measures, including encryption and access controls, we safeguard patient information and ensure HIPAA compliance. Trust our expertise to navigate the compliance landscape while you focus on providing exceptional care.
Healthcare security
Healthcare organizations face unique cybersecurity requirements to protect patient data from unauthorized access, breaches, and cyberthreats. Robust cybersecurity measures are essential to ensure data privacy, regulatory compliance, and patient trust.
We specialize in comprehensive cybersecurity solutions tailored for healthcare organizations. Our experts are well versed in healthcare cybersecurity and stay updated on the latest threats and best practices. We offer services such as vulnerability assessments, penetration testing, security audits, and 24/7 monitoring to identify and mitigate risks. Trust us to strengthen your cybersecurity, minimize vulnerabilities, and safeguard the confidentiality and integrity of your healthcare data.
Healthcare software applications
Healthcare organizations face unique challenges with software applications for managing patient records, scheduling, billing, and other critical functions. However, they often require integration, updates, and customization to meet specific healthcare needs and comply with regulations like HIPAA.
We can provide you with tailored solutions to address all your healthcare software application challenges. Our experienced team assists in selecting, implementing, and integrating applications to streamline operations, ensuring customization and regulatory compliance. With our expertise, you can optimize software infrastructure, enhance efficiency, and deliver better patient care. We offer ongoing support and maintenance, proactively managing your software environment to minimize downtime and maximize productivity.
Don’t settle for anything less
Choose the perfect solution for your healthcare business
Curious about what sets us apart? See why our clients love us:
MIS's Greenlight Cloud Solution Let's Us Focus on Insurance Instead of IT
I would highly recommend MIS. They make us feel like we’re the most important client and person at the moment. I know they do that for all their clients.
Burnette Insurance
Whitehead Electric Co.
Start with a 15-minute discovery call
Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.
Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.
Start your MIS Solutions journey today!
The ironclad MIS Solutions promise
We’re confident that our service will change the way you view IT service providers.
How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.
Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.
Related resources
Frequently asked questions
Do you have experience working with medical practices that must adhere to strict HIPAA regulations?
Yes. MIS Solutions works with various medical practices, as well as other industries governed by HIPAA, and is well-versed in the specific compliance standards that they must adhere to. To ensure that we uphold the highest standards of compliance and security, MIS maintains SOC 2 Type 2 certification.
What is SOC 2 Type 2 Compliance?
SOC 2 Type 2 compliance is a rigorous auditing process performed by a third party that evaluates a company’s security controls over a period of six months to a year. It ensures that these controls are effectively designed and consistently operate to protect data and maintain privacy, integrity, and availability. Obtaining SOC 2 Type 2 certification is a process that must be completed annually.
Are you familiar with Electronic Health Records and Practice Management software?
Not only are we familiar with healthcare-specific software, but we’ve also gained extensive knowledge of ancillary software pertinent to the healthcare industry. Through our thorough vendor-vetting process, we ask the right questions to ensure our healthcare clients remain in compliance when working with all third-party vendors.
How do you handle system upgrades and maintenance?
Scheduled maintenance and system upgrades are handled in the evenings and on weekends. Our Proactive and Backup and Disaster Recovery teams work around the clock to ensure your systems are running and available before you see your first patients in the morning. We even work with your EHR and practice management software vendors to ensure any upgrades to their systems don’t negatively impact your ability to serve your patients.
How is my data stored and backed up?
Your data is hosted and backed up nightly at a Tier 3, SSAE 16 data center in Suwanee, Ga. In addition to the original backup, data is replicated in real-time to a second backup unit at the data center and to another redundant U.S.-based data center. Your data does not leave the United States. All three backups are immutable, meaning they cannot be altered, and they’re physically separated from your production network. So, if a hacker manages to infiltrate your production network somehow, they won’t be able to infect your backups with ransomware.
How can you guarantee that our backups are good?
We have a dedicated Backup and Disaster Recovery team that monitors backups to ensure they have taken place without failure, they’re valid, and we can restore data and systems from them if needed. This team reports its findings every morning to MIS’s executive team, so we know we are protecting our clients’ businesses. MIS has invested tens of thousands of dollars to be sure backups can be restored quickly to production environments when disaster strikes.
How quickly can you restore systems and data in case of a disaster?
Our robust backup and disaster recovery solution allows us to restore systems within 24 hours, guaranteed, although we’re usually able to get our clients back up and running within minutes.
What is included in your Service Level Agreement?
For MIS-provided hosting services, we guarantee 99 percent availability. Our emergency response guarantee is that a technician will respond to your critical issue within 30 minutes 24/7, although our response times are usually within a few minutes.
What is your approach to scalability and growth?
Our method of “efficiency through standardization” is what allows our healthcare clients to scale and grow their practices.