it services for insurance

Ensure your success with cutting-edge IT services

With years of diverse industry experience, we understand the challenges insurance professionals like you face in protecting client data and maintaining a stable technology network. Our goal is to ensure your success by providing the tools and expertise you need. We've worked closely with insurance agencies in Atlanta, so we know how crucial a reliable and secure technology infrastructure is to your business. Trust us to deliver customized IT solutions that meet your specific needs, allowing you to focus on serving clients with confidence.

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Claim your time back: Let us handle IT, while you master the insurance game

At MIS Solutions, we believe in building strong partnerships with our clients to better understand the challenges they face in their industry. By actively listening to your needs and concerns, we gain a deep understanding of the specific IT challenges you encounter. Whether it’s navigating agency management tools like Applied Systems and Vertafore or ensuring compliance with HIPAA and record keeping requirements, we have the expertise to navigate the complexities of your industry’s regulations.

When you choose us as your partner, you can have peace of mind knowing that your technology needs are in capable hands. With our comprehensive support, you can confidently serve your clients, knowing that we have your IT infrastructure covered.

As an insurance business, are you experiencing any of these IT issues?

Keeping data secure and private is a major challenge for us.

Dealing with outdated technology and legacy systems is holding us back.

We struggle with integration issues and data silos.

Because we understand the importance of protecting your data and maintaining privacy, we go the extra mile to implement robust cybersecurity measures and protocols. Our team conducts regular security audits and vulnerability assessments to identify and mitigate potential risks. We prioritize data encryption to ensure the confidentiality of sensitive information. Additionally, we provide comprehensive training to your employees on data security best practices, empowering them to be vigilant and proactive in safeguarding data.

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Working with outdated technology can be incredibly frustrating, and we completely understand that! That's why our team of experts conducts thorough technology assessments to identify areas that need improvement. With a clear understanding of your needs, we create a personalized technology roadmap for your insurance organization, outlining tailored system upgrades, replacements, and modern insurance-specific software solutions. Our dedicated team provides comprehensive training and ongoing support, ensuring a seamless transition that maximizes your organization's efficiency and productivity.

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Our approach to addressing integration problems and data silos starts with a thorough assessment of your current systems and data architecture to identify any gaps in integration. We provide solutions that involve implementing data integration tools and APIs, effectively connecting your systems and eliminating data silos. By consolidating data from multiple sources into a centralized repository, we improve accessibility and ensure data consistency. Additionally, our data analytics tools offer valuable insights derived from integrated data, enabling you to make well-informed decisions.

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This is what success looks like

Burnette Insurance

Family-owned since its inception in 1971, Burnette Insurance is an independent insurance agency located in Suwanee, Ga. Their product offering includes property, liability, professional liability, technology errors and omissions, cyber liability, medical malpractice, group employee benefits, directors and officer’s liability, employment practices liability, workers compensation, worldwide transportation, global insurance programs and difficult products liability coverage. Burnette also offers personal insurance, including homeowners, rental, auto, boat, motorcycle, health and life insurance.

It’s time to work with an IT provider that understands your insurance-related technology needs

Insurance compliance

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Insurance organizations face unique compliance requirements due to the sensitive nature of the data they handle. From safeguarding personal health information under HIPAA regulations to navigating data privacy laws, staying compliant can be complex. MIS Solutions specializes in helping insurance organizations navigate compliance by offering comprehensive assessments and audits to evaluate your current compliance posture. We develop tailored strategies and solutions to address any gaps, ensuring you meet all necessary compliance standards.

We go beyond assessments and work closely with you to implement robust security measures and data privacy protocols. Our ongoing support and training empower your staff to maintain compliance on a day-to-day basis. With our expertise, you can operate within the boundaries of the law and industry regulations, focusing on your core business operations and serving your clients with confidence. Partnering with us means gaining a trusted ally in navigating compliance complexities, thriving in a highly regulated environment while preserving the trust and loyalty of your clients.

Insurance security

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Insurance organizations understand the importance of keeping their clients’ data safe and secure. With valuable customer information, financial data, and confidential insurance records in their care, it’s crucial to defend against cyber threats and maintain data integrity.

That’s where MIS Solutions comes in. We specialize in meeting the unique security requirements of insurance organizations. Our expert team conducts thorough security assessments, leaving no stone unturned in identifying vulnerabilities and developing customized strategies to fortify your defenses. We bring in advanced security technologies, such as powerful firewalls, robust encryption, and cutting-edge intrusion detection systems, to shield your network and data from unauthorized access.

Insurance software applications

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In the dynamic world of insurance, having the right software applications can make all the difference. Insurance organizations recognize the need for efficient and reliable tools to streamline their operations and enhance productivity.

We specialize in providing software applications tailored specifically for the insurance industry. Our team of experts understands the unique requirements and challenges you face, from policy management and claims processing to underwriting and customer relationship management. We offer a range of cutting-edge software applications designed to meet your specific needs. Our solutions provide seamless integration, allowing you to consolidate data, automate processes, and gain valuable insights for informed decision-making. Whether you need agency management tools, underwriting platforms, or claims processing systems, we have you covered..

Don’t settle for anything less

choose the perfect solution for your insurance business

Curious about what sets us apart? See why our clients love us:

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The technicians at MIS are accessible and reliable. I frequently work on weekends, and knowing that there’s always somebody available to assist me means a lot.
Myra Palmer

The Palmer Agency

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Without MIS and their Greenlight cloud, we would not have been able to serve our clients as well as we did in the aftermath of Hurricane Maria which destroyed not just our Puerto Rico office, but the whole island.
Janyra Perez
Janyra Perez

Fulcro Insurance

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Recently, I was attending a conference and we had to complete a critical month-end procedure. I literally used my smart phone to login into our MIS Cloud and completed the accounting month end while in the conference. We love the reliable, anywhere, anytime access of the cloud.
Chris Carter
Director of Operations

Preferred Aviation Insurance

Start with a 15-minute discovery call

Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.

Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.

Start your MIS Solutions journey today!

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The ironclad MIS Solutions promise

We’re confident that our service will change the way you view IT service providers.

How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.

Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.

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Frequently asked questions

MIS Solutions is a full-service managed IT services provider, which means we can serve as your complete outsourced IT department. We offer a wide range of services, including managed private cloud solutions, strategic IT consulting, reactive support (help desk), proactive support (monitoring, patching, updates, maintenance, backups, disaster recovery, business continuity), cybersecurity and compliance solutions for your industry, project management, vendor management, VoIP phone systems, network assessments, and network design.

No, we do not offer break-fix service. Break-fix is a business model that tends to work in the IT company’s favor, rather than yours. With break-fix, you purchase a block of time at an hourly rate for a technician to “fix” your problem when something breaks. Ultimately, you end up paying to resolve issues that could have been prevented with regular IT maintenance and management. Additionally, in the break-fix model, it is up to you to report problems to your technician since there is no monitoring of your systems.

Our ideal clients typically have between 20 and 200 computer users and are headquartered in the metro Atlanta and Gwinnett County areas.

Calls to our main support line during regular business hours are typically answered live within 30 seconds. If a request is urgent, we strive to have a technician working on it within 30 minutes or even sooner. Our goal is to efficiently resolve any issues and get you and your team back to work as quickly as possible.

No, we do not outsource our help desk. All of our service technicians work exclusively for MIS Solutions. This ensures that our clients speak to someone who is intimately familiar with their business each time they contact our support team. We only hire friendly, knowledgeable, courteous, and English-speaking team members to serve our clients.

To stay on top of the ever-changing field of security, IT professionals must commit to an attitude of lifelong learning. Members of our team hold a number of advanced certifications, including Computer Hacking Forensic Investigator, Certified Information Systems Security Professional, Certified Chief Information Security Officer, Certified Cloud Security Professional, and Certified in Governance of Enterprise IT.

Yes. We have an entire Proactive Team that works behind the scenes and around the clock to ensure your systems are secure. Our remote network monitoring system watches over your network to constantly look for developing problems, security issues and other problems so we can address them before they turn into bigger problems or cause extensive downtime or lost data.

We use a team approach to IT management. You will be assigned to a team that will take the time to get to know you and your users and also understand your unique line of business applications. Taking time to understand your organization is the foundation for our mission to deliver responsive, friendly service. By having a whole team assigned and keeping detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.