IT Services for Construction Companies
Efficiency, connectivity, and security: Partnering with experts in construction technology
With our expertise in construction IT services, we are committed to partnering with you to optimize your operations, enhance connectivity between job sites and headquarters, and ensure robust security measures. From streamlining workflows to implementing cutting-edge construction technology solutions, we are dedicated to helping you succeed in the dynamic and demanding world of construction. If you’re looking for best-in-class construction industry IT support, we’ve got you covered. Our expert managed IT services guarantees you'll experience increased productivity and seamless daily operations.
Innovative construction IT services:
Bridging technology with infrastructure
Construction companies rely heavily on having readily accessible IT systems for real-time collaboration and overall project management. However, reliable connectivity is often challenging for construction companies running multiple job sites. If your construction site crew cannot access blueprints, email, project plans, or collaborative tools like Teams or Zoom, you run the risk of costly downtime, project delays, and missed deadlines. And without a trusted IT company overseeing your network security, the threat of data loss and cyberattacks increases, leaving your company open to hefty fines, reputational damage, and potential lawsuits. We offer innovative solutions for our construction clients, including data backup, file sharing, private cloud-hosted applications, hosted and remotely accessible phone systems, and mobile device management. Your business goals are our business goals: to overcome the unique challenges and create a more cohesive platform in which your widely dispersed team can collaborate seamlessly for increased productivity.
As a construction business, are you experiencing any of these IT issues?
We’re struggling with managing a dispersed workforce.
Our data storage and backup processes are unreliable.
We’re unsure about our network security, which is a major concern for us.
We offer robust data storage and backup solutions tailored to the unique needs of construction organizations. Our secure and scalable cloud storage ensures reliable data backup, easy access, and protection against data loss. Additionally, we implement automated backup processes to eliminate manual errors and ensure the safety of critical project data.
We specialize in comprehensive network security solutions designed specifically for the construction industry. Our expertise includes implementing firewalls, encryption, intrusion detection systems, and access controls to safeguard sensitive construction data. We also provide ongoing monitoring, threat detection, and timely security updates to protect against evolving cyber threats.
This is what success looks like
Whitehead Electric Company
As one of the oldest commercial electrical contractors in Atlanta, Whitehead Electric Company has been involved in some of the city’s most distinctive building projects, including Rich’s original downtown store, Atlanta’s Midfield Terminal and the 1996 Olympic Games. Its philosophy of providing the highest quality service to customers and hiring only the best people to serve those customers has served them well since 1938.
Your partner in construction IT services who understands
your technology needs
Construction-specific compliance
If your business uses Building Information Modeling (BIM) software, adherence to standards like ISO 19650 is crucial for data management and security.
Even if your construction company doesn’t work with the DOD or employ BIM software, there are general business best practices you should follow to ensure network security. A managed services provider that specializes in construction IT services can guide you to ensure your construction company is protecting sensitive data, has proper access controls, policies and procedures, and has a documented incidence response plan. Employee training, regular risk assessments, and third-party assessments will help mitigate the risks associated with non-compliance, enabling you to focus on what you do best.
Construction security
Regular updates and patching, proactive network monitoring, penetration testing, vulnerability assessments, mobile device management, data backup and disaster recovery plans, security awareness training for staff, and access controls greatly reduce the risk of cyber threats and data loss and lead to increased productivity. Our team of IT professionals will work with you to map out a solid cybersecurity roadmap so you can focus on business goals.
Construction software applications
We’ve helped countless construction companies seamlessly integrate the tools and technologies they use to run a profitable business including Building Information Modeling (BIM) software (BIM 360, Bluebeam, Sketchup), collaboration tools (Microsoft Teams, Zoom, Slack, 3CX), project management and scheduling tools (Procore, Smartsheet), estimating and cost management software (PlanSwift), Enterprise Resource Planning systems (Timberline, QuickBooks, ComputerEase), quality control applications (PlanGrid, Fieldwire), and asset management software (Magicplan). We can help you leverage the tools you use to propel your construction projects to new heights of efficiency and success.
Construction mobile device management
Don’t settle for anything less
Choose the perfect solution for your construction business
Curious about what sets us apart? See why our clients love us:
Crystal Marble
Whitehead Electric Co.
Grant Shepherd & Associates
Start with a 15-minute discovery call
Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.
Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.
Start your MIS Solutions journey today!
The ironclad MIS Solutions promise
We’re confident that our service will change the way you view IT service providers.
How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.
Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.
Related resources
Frequently asked questions
Will my company have a dedicated service technician?
We use a team approach to IT management. You will be assigned to a team that will take the time to get to know you and your users and also understand your unique line of business applications. Taking time to understand your organization is the foundation for our mission to deliver responsive, friendly service. By having a whole team assigned and keeping detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.
What certifications and qualifications do your technicians have?
To stay ahead in the ever-changing field of security, our IT professionals commit to lifelong learning. Our team members hold advanced certifications including Computer Hacking Forensic Investigator, Certified Information Systems Security Professional, Certified Chief Information Security Officer, Certified Cloud Security Professional, and Certified in Governance of Enterprise IT.
Is your help desk outsourced?
No, it’s not. All our service technicians work exclusively for MIS Solutions. This ensures that when you contact our support team, you speak to someone who intimately knows your business. We only hire friendly, knowledgeable, courteous, and English-speaking team members to serve our clients.
What is your typical response time to service requests?
During regular business hours, calls to our main support line are answered live, usually within 30 seconds. If a request is urgent, we typically have a technician working on it within 30 minutes or sooner. Our goal is to minimize downtime and get you and your team back to work as soon as possible.
What size businesses do you service?
Our ideal clients are businesses with 20–200 computer users, headquartered in the metro Atlanta and Gwinnett County areas.
What happens if an employee’s laptop is lost or stolen?
We use disk encryption on both laptops and desktop computers to keep data on these devices, such as client data or email, safe.
What training do you provide for our staff when implementing new IT systems?
At MIS, we have adopted a “train the trainer” approach. We provide direct training and support to key decision makers and stakeholders so they can then train their staff on how to use any new technology.
How can you help with cybersecurity and data protection?
We start with a thorough evaluation of your IT infrastructure and IT systems to assess your current cybersecurity posture, identify vulnerabilities, and recommend security measures to protect your business from threats like cyberattacks and data breaches. We can also guide you in developing and implementing data backup and disaster recovery plans to ensure full data recovery and business continuity.
What cybersecurity services do you offer?
At MIS, we have a layered cybersecurity approach involving people, processes, and technology. Our technology stack includes firewall management, next-generation antivirus, advanced threat and intrusion detection, email security, risk assessments, mobile device management, multifactor authentication, immutable and offsite backups, and more. We also offer security awareness training for our clients’ employees and provide guidance on establishing proper processes and administrative controls to reduce the risk of human error.
What is the response time for MIS in the event of a detected cybersecurity breach in Atlanta?
With our 24/7 monitoring and advanced threat detection, our security operations center can instantly spot unusual behavior within a network. Our highly specialized incident response team jumps in the minute unusual activity is detected to stop cyber threats in their tracks.
How does MIS handle data privacy and ensure client information is protected?
MIS works within the NIST framework, a set of guidelines published by the U.S. National Institute of Standards and Technology. This approach to cybersecurity ensures that we implement robust cybersecurity measures such as data encryption, access controls, regular security audits, risk assessments, and others. Our commitment to NIST standards means we stay aligned with industry best practices and regulatory requirements.
Does MIS offer tailored cybersecurity solutions for different industries within Atlanta?
Yes! We are well-versed in many business-critical applications and systems used by various businesses that we serve. We are also experienced in helping our clients achieve compliance within their specific industries. Working with MIS means you will be working with a managed IT services provider who is already familiar with many of the applications you depend on to get things done.
In the event of a cyber breach, how can we be assured that our network can be restored in a timely manner?
Generally, when a breach occurs, your cyber insurance provider will insist the network be preserved for forensic evidence. But as a business owner, you need to get your systems back up and running as soon as possible. At MIS, we have created a separate dedicated restore environment with separate storage, servers, and firewall. Nothing is shared, yet the restored environment is identical to the original environment. This allows businesses to get back to business while preserving the evidence of the affected production environment for forensic evaluation. Also, our backup solution is immutable, meaning an intermediary agent ensures your server is never directly linked to backup storage, providing added protection against ransomware attacks.
What is SOC 2 Type 2 Compliance?
SOC 2 Type 2 compliance is a rigorous auditing process performed by a third party that evaluates a company’s security controls over a period of six months to a year. It ensures that these controls are effectively designed and consistently operate to protect data and maintain privacy, integrity, and availability. Obtaining SOC 2 Type 2 certification is a process that must be completed annually.
How quickly can you restore systems and data in case of a disaster?
Our robust backup and disaster recovery solution allows us to restore systems within 24 hours, guaranteed, although we’re usually able to get our clients back up and running within minutes.
Is outsourced IT support suitable for small and midsize businesses?
Definitely! This is especially true for smaller organizations that might not have the financial resources, time, or knowledge to build an in-house IT department. Outsourcing IT takes the burden of IT management off your plate so you can focus on your core business.
Can outsourced IT support be customized to fit my business needs?
Absolutely. IT management is not one-size-fits-all. Therefore, you will want to find an IT partner who offers flexibility to meet your business’s specific needs.
When should I outsource IT services?
You should consider outsourcing your IT management if your business or industry must comply with strict regulatory requirements, you don’t have the capacity or time to manage IT internally, you want to transfer risks to a third party, you want to spend more time focusing on your core business instead of managing IT, your internal team occasionally needs access to a deeper pool of talent, such as a Chief Information Officer, or your internal IT staff is overwhelmed.
What should I look for when choosing a managed IT support provider?
Look for a managed service provider with a stellar reputation. Comb sites like Clutch and Cloudtango for top-rated IT providers, search for Google Reviews, and ask for references. You’ll also want to know what their experience is in working with other companies in your industry. Ask how long they’ve been in business and how many technical staff members they have.
What is the process of transitioning to managed IT support?
Once you’ve made the decision to outsource to a managed service provider (MSP), you will begin the onboarding process. Operationally mature MSPs will likely hand off to a dedicated Projects Team to guide you through the process. You will be assigned a project manager who will be your main point of contact. Your project manager will work with you to set expectations and provide a clear project plan with a documented timeline with milestones.
Can you ensure minimal downtime in the event of an IT system failure?
Costly downtime is a major concern for manufacturing firms, which is why we have established a robust backup and disaster recovery process that can get your systems up and running in as little as 15 minutes. And in the unlikely event that your company experiences an outage due to a cyber incident, you can rest assured that your backups are immutable and have not been altered or encrypted by hackers.