Managed IT for Professional Services
The perfect IT fit for professional services: Enhancing workflows, safeguarding data
With 20+ years of experience as the go-to IT Consultant for professional services firms in Atlanta, we get how important it is to have a smooth-running technology network that puts your business's security first. Our expertise in IT solutions means we can provide customized services that improve workflows, protect your data, and boost overall efficiency.
Leverage professional services IT know-how to build a better business
Our team of technology experts specializes in meeting the unique IT needs of professional service businesses. With extensive experience in software applications, email and document management, secure file transfers, disaster recovery, network security, and connectivity, we possess the expertise to ensure your success. We understand the complexities of your IT requirements, including supporting a mobile workforce and maintaining compliance with financial regulations. Trust us to confidently navigate your IT infrastructure, ensuring your business runs smoothly and securely in the ever-evolving professional services landscape.
As a professional services firm, are you experiencing any of these IT issues?
We are struggling with data security.
We face difficulties with remote connectivity.
Managing complex IT infrastructure is holding us back.
Our comprehensive remote connectivity solutions ensure seamless access to your network and applications from anywhere, empowering your team to work efficiently and securely from remote locations. We leverage secure virtual private networks (VPNs) and implement remote desktop solutions for a seamless user experience.
We simplify your IT infrastructure management by offering comprehensive IT support and proactive monitoring. Our team handles hardware and software procurement, system upgrades, and regular maintenance, ensuring optimal performance and minimizing downtime. We also provide strategic IT planning to align your technology with your business goals.
This is what success looks like
Carver & Associates
Family-owned since its inception in 1971, Burnette Insurance is an independent insurance agency located in Suwanee, Ga. Their product offering includes property, liability, professional liability, technology errors and omissions, cyber liability, medical malpractice, group employee benefits, directors and officer’s liability, employment practices liability, workers compensation, worldwide transportation, global insurance programs and difficult products liability coverage. Burnette also offers personal insurance, including homeowners, rental, auto, boat, motorcycle, health and life insurance.
It’s time to work with an IT provider that understands the technology needs of your professional services firm
Compliance for professional services
Professional services organizations have to deal with a lot of complicated compliance issues, and if they don’t handle them properly, it can cause serious problems. They have to follow specific rules for their industry, keep data private, and stay on top of changing laws. To navigate all this, you need a team that really knows their stuff. That’s where we come in.
Our experts are experts for a reason. They know all about the rules and regulations that apply to your industry, and they stay up-to-date on the latest legal requirements. We’ll work with you to figure out what you need to do to meet all the standards. Our approach covers everything, from making sure your data is safe and secure with encryption and access controls, to setting up processes to keep your clients’ information confidential. We’ll also keep an eye on things for you, so you’ll know about any changes in the rules and be able to adapt quickly. Partner with us to avoid the negative consequences of not following the rules, reduce your risks, and stay compliant while you focus on running your business.
Professional services security
Security risks in the professional services industry can seriously harm your business. Handling sensitive client information, financial data, and confidential documents puts you at risk of data breaches, cyberattacks, financial losses, and damage to your reputation. It’s crucial to address these vulnerabilities.
At MIS Solutions, we specialize in meeting the unique security needs of professional services firms. Our customized security solutions are designed to protect your sensitive data and ensure the smooth functioning of your operations. We implement strong measures like advanced firewalls, intrusion detection systems, access controls, and encryption protocols to strengthen your network defenses. With proactive monitoring and rapid incident response, we keep a vigilant eye on potential threats and take immediate action to safeguard your valuable assets. Partnering with us means having peace of mind, knowing that your business is well-protected against security risks.
Professional services software applications
Software applications are essential for the success of professional services firms, transforming the way they work and deliver services. These applications bring efficiency, organization, and increased productivity to various aspects of your business, such as managing clients, tracking projects, collaborating on documents, and analyzing data. Embracing the right software applications is no longer a choice but a necessity to stay competitive in the professional services industry.
We understand the significance of software applications in the professional services sector, and we’re here to assist you. Our team of experts comprehends the unique requirements of your industry and can help you choose and implement the most suitable software applications for your specific needs. Whether it’s CRM systems, project management tools, collaboration platforms, or data analytics software, we ensure that the solutions we provide align with your objectives, budget, and timeline. By harnessing the capabilities of these applications, you can enhance your efficiency, streamline workflows, and make well-informed decisions to drive your professional services firm towards greater success.
Don’t settle for anything less
choose the perfect solution for your professional services firm
Curious about what sets us apart? See why our clients love us:
MIS Is There When We Need Them
I just wanted to take a moment to let you know how much we appreciate the outstanding service MIS Solutions provided to our firm. As you can imagine with the tax filing deadline, we have been very busy and were looking to finalize returns and extensions for a few of our clients on Monday. The excellent service of MIS and your team meant that we were able to provide the level of service to our clients that they depend on."
Rowland & Associates, Inc.
MIS provides great value. No more hourly bills. No more uncertainty. I know what my IT bill is going to be every month. I don’t get downright angry anymore when something goes wrong because of having to pay hourly for an IT person to first learn about my problem then try to fix it by trial and error. Thank you MIS!
Bedard Law Group, P.C.
Woodhouse Law Firm
Start with a 15-minute discovery call
Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.
Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.
Start your MIS Solutions journey today!
The ironclad MIS Solutions promise
We’re confident that our service will change the way you view IT service providers.
How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.
Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.
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Frequently asked questions
How do you ensure data security and compliance with industry regulations?
We have robust cybersecurity measures in place to protect your data, including firewalls, encryption, advanced threat detection, next-generation antivirus and we can conduct regular penetration tests, and vulnerability and risk assessments.
Will my company have a dedicated service technician?
We use a team approach to IT management. You will be assigned to a team that will take the time to get to know you and your users and also understand your unique line of business applications. Taking time to understand your organization is the foundation for our mission to deliver responsive, friendly service. By having a whole team assigned and keeping detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.
What certifications and qualifications do your technicians have?
To stay ahead in the ever-changing field of security, our IT professionals commit to lifelong learning. Our team members hold advanced certifications including Computer Hacking Forensic Investigator, Certified Information Systems Security Professional, Certified Chief Information Security Officer, Certified Cloud Security Professional, and Certified in Governance of Enterprise IT.
What is your typical response time to service requests?
During regular business hours, calls to our main support line are answered live, usually within 30 seconds. If a request is urgent, we typically have a technician working on it within 30 minutes or sooner. Our goal is to minimize downtime and get you and your team back to work as soon as possible.
What size businesses do you service?
Our ideal clients are businesses with 20–200 computer users, headquartered in the metro Atlanta and Gwinnett County areas.
What happens if an employee’s laptop is lost or stolen?
We use disk encryption on both laptops and desktop computers to keep data on these devices, such as client data or email, safe.
What training do you provide for our staff when implementing new IT systems?
At MIS, we have adopted a “train the trainer” approach. We provide direct training and support to key decision makers and stakeholders so they can then train their staff on how to use any new technology.
How do I choose the right IT consultant for my business?
When selecting an IT consultant, consider their experience, certifications, and track record in working with businesses similar to yours. Ask for references and assess their communication skills and ability to understand your specific business needs. Look for transparency in pricing to ensure you’re not surprised by unexpected costs. A consultant should be a good fit both technically and culturally for your organization. MIS Solutions has almost three decades of experience in designing innovative infrastructure, cloud computing solutions, and troubleshooting complex technology and business obstacles.
What IT consulting services do you offer?
We offer a wide range of services, including IT strategy development, enterprise network design and maintenance, cybersecurity assessments, cloud migration, data management, and technology vendor evaluations. We ensure our recommendations align with your business objectives and address your IT challenges.
What cybersecurity services do you offer?
At MIS, we have a layered cybersecurity approach involving people, processes, and technology. Our technology stack includes firewall management, next-generation antivirus, advanced threat and intrusion detection, email security, risk assessments, mobile device management, multifactor authentication, immutable and offsite backups, and more. We also offer security awareness training for our clients’ employees and provide guidance on establishing proper processes and administrative controls to reduce the risk of human error.
How does MIS handle data privacy and ensure client information is protected?
MIS works within the NIST framework, a set of guidelines published by the U.S. National Institute of Standards and Technology. This approach to cybersecurity ensures that we implement robust cybersecurity measures such as data encryption, access controls, regular security audits, risk assessments, and others. Our commitment to NIST standards means we stay aligned with industry best practices and regulatory requirements.
Does MIS offer tailored cybersecurity solutions for different industries within Atlanta?
Yes! We are well-versed in many business-critical applications and systems used by various businesses that we serve. We are also experienced in helping our clients achieve compliance within their specific industries. Working with MIS means you will be working with a managed IT services provider who is already familiar with many of the applications you depend on to get things done.
How quickly can you restore systems and data in case of a disaster?
Our robust backup and disaster recovery solution allows us to restore systems within 24 hours, guaranteed, although we’re usually able to get our clients back up and running within minutes.
Is outsourced IT support suitable for small and midsize businesses?
Definitely! This is especially true for smaller organizations that might not have the financial resources, time, or knowledge to build an in-house IT department. Outsourcing IT takes the burden of IT management off your plate so you can focus on your core business.
What should I look for when choosing a managed IT support provider?
Look for a managed service provider with a stellar reputation. Comb sites like Clutch and Cloudtango for top-rated IT providers, search for Google Reviews, and ask for references. You’ll also want to know what their experience is in working with other companies in your industry. Ask how long they’ve been in business and how many technical staff members they have.
How is my data stored and backed up?
Your data is hosted and backed up nightly at a Tier 3, SSAE 16 data center in Suwanee, Ga. In addition to the original backup, data is replicated in real-time to a second backup unit at the data center and to another redundant U.S.-based data center. Your data does not leave the United States. All three backups are immutable, meaning they cannot be altered, and they’re physically separated from your production network. So, if a hacker manages to infiltrate your production network somehow, they won’t be able to infect your backups with ransomware.