IT Leaders

Innovation starts here: Empowering internal IT leaders to drive change

Partnering with us grants you a secure environment fortified against cyber threats, while our expert team handles low-level tasks, freeing you to spearhead impactful projects. We keep you involved every step of the way, consulting with you and sharing valuable knowledge and growth opportunities, ensuring your success as a visionary leader at the forefront of technological advancement. Together, let's unleash the power of innovation and shape the future of your organization.

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Do these IT issues sound familiar?

I don’t have the expertise to deal with certain things – guidance from an expert would be great.

Instead of helping us, our current MSP is providing inadequate support – we’re overspending and wasting our time.

I wish I was able to work on projects that add value to our business instead of being distracted by mundane IT issues every day.

Partner with us for direct access to skilled professionals with diverse IT expertise. From complex projects to new technology implementation and technical issue resolution, our experts provide the guidance and support you need. With our assistance, confidently navigate any IT challenge, optimize your technology infrastructure, and drive innovation in your organization.

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We do things differently, and our reputation speaks for itself. As a reliable IT support partner with a proven track record, we consistently deliver top-notch support to ensure your technology needs are met effectively and within budget. Our cost-effective solutions streamline operations, optimize resource allocation, and eliminate unnecessary spending. Say goodbye to lackluster IT support and embrace a partnership where your goals and needs are valued.

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Our comprehensive IT support solution relieves the strain on internal IT leaders who are stretched thin. Partnering with us means gaining a dedicated team of experts who handle day-to-day operations, low-level tasks, and routine maintenance. With this support, you can confidently delegate tasks, freeing up your time to focus on strategic initiatives and high-priority projects. Regain control over your workload and make a significant impact with our reliable IT support.

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A message from Jennifer

Your time to shine as an IT leader is now.
Transform your work as an IT leader with our help. Say goodbye to the stress and busyness of overwhelming low-level IT tasks. When you partner with MIS Solutions, we handle all the daily IT requests, freeing you up to focus on important projects. No need to worry about your company falling behind in technology. We’ll guide you with our expertise, keeping you up-to-date and helping you make smart investments. Let’s reshape your role as an internal IT leader, unlock your full potential, and create a bright future for your organization.

Our services

Empower your team with solutions that maximize productivity and peace of mind.

Curious about what sets us apart? See why our clients love us:

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Finding an IT support firm that specializes in cybersecurity was a must. And I also wanted to work with a company that’s done this before – you know, where this was not their first rodeo. I liked that MIS already had experience working with law firms and is familiar with how they work. Even though we’re not a law firm, we do have some of the same security requirements that law firms do. I would encourage companies that are concerned about security or concerned about remote capabilities to look into what MIS has to offer.
Hunter Harris
Hunter Harris
IT Manager

Alabama State Bar

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As a customer of MIS for almost 20 years, they’ve seen our company grow, and they’ve helped us adjust to that growth. They’re long-term partners, and when I call in with a problem, I know who’s on the other end of the phone. I’m not calling a hotline and getting some random person. They know who I am, they know our setup, and they know what we’re trying to do. Having that personal connection helps a lot.
Trent Whitehead
IT Manager

Whitehead Electric Co.

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The transition from our old IT company to MIS was a breeze. It was just so well organized and explained to us and we knew exactly what was going to happen. Now that we’re fully onboarded and working with MIS, they’ve made such an improvement to our workflow. Words cannot describe how different we work now as opposed to pre-MIS.
Angie Albert
Angie Albert

Carver & Associates

Start with a 15-minute discovery call

Connect with us for a quick, no-strings-attached, 15-minute call to discuss your goals and aspirations.

Together, we’ll determine if we’re the ideal match, and even if we’re not the perfect fit, rest assured you’ll gain valuable insights into your IT needs.

Start your MIS Solutions journey today!

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The ironclad MIS Solutions promise

We’re confident that our service will change the way you view IT service providers.

How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.

Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.

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Related resources

Frequently asked questions

MIS Solutions is a full-service managed IT services provider, which means we can serve as your complete outsourced IT department. We offer a wide range of services, including managed private cloud solutions, strategic IT consulting, reactive support (help desk), proactive support (monitoring, patching, updates, maintenance, backups, disaster recovery, business continuity), cybersecurity and compliance solutions for your industry, project management, vendor management, VoIP phone systems, network assessments, and network design.

No, we do not offer break-fix service. Break-fix is a business model that tends to work in the IT company’s favor, rather than yours. With break-fix, you purchase a block of time at an hourly rate for a technician to “fix” your problem when something breaks. Ultimately, you end up paying to resolve issues that could have been prevented with regular IT maintenance and management. Additionally, in the break-fix model, it is up to you to report problems to your technician since there is no monitoring of your systems.

Our ideal clients typically have between 20 and 200 computer users and are headquartered in the metro Atlanta and Gwinnett County areas.

Calls to our main support line during regular business hours are typically answered live within 30 seconds. If a request is urgent, we strive to have a technician working on it within 30 minutes or even sooner. Our goal is to efficiently resolve any issues and get you and your team back to work as quickly as possible.

No, we do not outsource our help desk. All of our service technicians work exclusively for MIS Solutions. This ensures that our clients speak to someone who is intimately familiar with their business each time they contact our support team. We only hire friendly, knowledgeable, courteous, and English-speaking team members to serve our clients.

To stay on top of the ever-changing field of security, IT professionals must commit to an attitude of lifelong learning. Members of our team hold a number of advanced certifications, including Computer Hacking Forensic Investigator, Certified Information Systems Security Professional, Certified Chief Information Security Officer, Certified Cloud Security Professional, and Certified in Governance of Enterprise IT.

Yes. We have an entire Proactive Team that works behind the scenes and around the clock to ensure your systems are secure. Our remote network monitoring system watches over your network to constantly look for developing problems, security issues and other problems so we can address them before they turn into bigger problems or cause extensive downtime or lost data.

We use a team approach to IT management. You will be assigned to a team that will take the time to get to know you and your users and also understand your unique line of business applications. Taking time to understand your organization is the foundation for our mission to deliver responsive, friendly service. By having a whole team assigned and keeping detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.