24/7 Help Desk Support Atlanta
One-call, local support: Speedy service with a smile
Experience streamlined technical support, lightning-fast response times, and reduced downtime with our expert team. No more waiting in long phone queues; our 24/7 help desk is here for you! Within just 30 seconds, our friendly IT professionals will answer your call, ready to tackle your tech issues head-on. With our support services, you’ll enjoy increased productivity and get back on track in no time. Say hello to hassle-free assistance that keeps your business running smoothly!
We’re fast
Say goodbye to waiting around for the computer guy to address your issues. With our help desk services, your call will be answered live within 30 seconds by our friendly service coordinators, no matter the hour. We know technical hiccups don’t keep regular hours, so we’ve got you covered round-the-clock. Not only do we have a local Atlanta-based team, but we’ve also expanded our family across the pond with highly qualified, English-speaking technicians based in South Africa and Zimbabwe. This extended team allows us to offer even greater support coverage for our clients, ensuring you get the help you need when you need it. Our extraordinarily talented service coordinators are your advocates, working tirelessly to promptly get your systems up and running, saving you precious time and minimizing downtime caused by pesky tech glitches.
We know you
When it comes to help desk support, we don’t outsource to a third-party call center. Why does this matter? Because our dedicated team is trained in-house and genuinely takes the time to get to know you and your organization. When you reach out to our support number, you’ll be greeted by a friendly voice who is already familiar with your needs. Our meticulous documentation process ensures that our team is well-acquainted with your business and what you need to accomplish. So, they can jump right in and start resolving your issue immediately.
We’re friendly
We get it — not everyone is a tech whiz, and that’s totally fine! When you’ve got an IT problem, the last thing you want is to deal with a grouch on the other side of the line. That’s why our friendly help desk team makes all the difference! Our team is here to assist you with a smile, and we promise no confusing geek-speak from us. We take pride in breaking things down into simple terms, making technology easy to grasp and less overwhelming. Our clients mean the world to us, which is why our tenacious crew won’t rest until your issues are fully resolved. We’re dedicated to providing exceptional support and will be by your side every step of the way. To stay updated with the latest tech know-how, our team participates in ongoing training and seeks industry certifications, creating a winning combination of friendliness and expertise.
How you will benefit:
Lightning-fast response times
Increased employee productivity
Expert team at your service 24/7
Friendly, knowledgeable, English-speaking technicians
Easy-to-understand support
Minimized downtime
See what our clients love about our Help Desk Services:
Who are you?
Business Owners and Executives
Operations/Office Managers
Internal IT Managers
Business Owners and Executives
Business Owners and Executives
Running a business is tough, and technology failures only add to the stress. When your technology isn’t working, neither are your employees, causing you to miss opportunities. That’s why we lift the burden of technology off your shoulders, allowing you to focus on what matters most: managing your business.
“I’ve been doing business with MIS since 2010, and they are proactive in helping me ensure that I have everything I need to operate my business, including handling my cybersecurity and compliance requirements. They understand my business and my needs, and their team is very responsive and knowledgeable.”
John Bedard
Managing Partner, Bedard Law Group
Operations/Office Managers
Operations/Office Managers
Recurring, unresolved and unexpected IT problems can throw your operations and budget into chaos. Our proven processes create IT stability and predictable costs that bring peace and consistency to your daily life.
“The transition from our old IT company to MIS was a breeze. It was just so well organized and clearly explained to us, enabling us to know exactly what to anticipate. Now that we’re fully onboarded and working with MIS, they’ve made such an improvement to our workflow. Words cannot describe how different we work now as opposed to before MIS.”
Angie Albert
Controller, Carver & Associates
Internal IT Managers
Internal IT Managers
It can feel like the weight of the world is on your shoulders when you’re solely responsible for everything involving technology within your organization. Having a trusted partner by your side allows you to focus on strategic planning and drive your organization forward.
“Finding an IT support firm that specializes in cybersecurity was a must. I wanted to work with a company that’s done this before, where you know this is not their first rodeo. Even though we’re not a law firm, we do have certain similar security requirements. I would strongly encourage companies that are particularly concerned about security or remote capabilities to look into what MIS has to offer.”
Hunter Harris
IT Manager, Alabama State Bar
We cater to diverse industries and excel in the following:
Healthcare
Construction
Insurance
Manufacturing
Professional services
MIS Solutions
Friendly Help Desk Services in Atlanta
4485 Tench Rd Suite 440 Suwanee, GA 30024
Request a quote: 678-745-5109
Our Services
Start with a 15-minute discovery call
In just a matter of minutes, you can discover the power of our fast and expert tech support. Take advantage of a quick and hassle-free discovery call, completely obligation-free. Our friendly team of IT experts is ready to assist you in resolving any tech issues you may be facing effortlessly. With our expertise, your systems will run smoothly, minimizing any downtime. Book your call today!
The ironclad MIS Solutions promise
We’re confident that our service will change the way you view IT service providers.
How confident are we? Within 90 days, if you’re not completely satisfied with our services, we’ll refund your money. It’s that simple.
Come and experience why so many Atlanta-area businesses have put their trust in MIS Solutions.
