IT Services Pricing

While many managed service providers lock clients into long-term contracts, typically 3 years, MIS offers 1-year renewal terms with the flexibility to terminate services at any time with 90 days’ written notice. During the 90-day period, we guarantee continued support as you transition to a new provider.

Our goal is to earn your business through reliable service, proactive support and strong results, not long-term contractual obligations.

Most managed service providers charge a predictable monthly fee. This may be based on the number of users, devices, or a combination of both. The goal is to give businesses consistent IT costs instead of unpredictable hourly bills.

Pricing is typically based on factors such as:

• Number of employees and devices
• Number of locations
• Complexity of your IT environment
• Security and compliance requirements
• Support hours and response time expectations
• Cloud services, backups, and cybersecurity tools included

Every business is different, so pricing reflects the level of support and protection required.

It depends on the provider and the environment. Per-user pricing works well for modern, cloud-based businesses where employees use multiple devices. Per-device pricing may make sense for more fixed environments. We help determine which model fits your business best.

Our plans include proactive monitoring, help desk support, patching and updates, security management, backups, and strategic guidance. Some services, like advanced cybersecurity, compliance support, or cloud optimization, may be included in higher tiers or added as needed.

Managed IT services aren’t all created equal. Pricing differences often come down to experience, depth of expertise, security standards, and how proactive the provider truly is.

MIS Solutions has over 30 years of experience and a deep bench of highly qualified IT and cybersecurity professionals. That means your network and systems aren’t being managed by a single generalist or a reactive help desk. Instead, they’re being supported by a team with the expertise to proactively prevent issues, respond quickly, and keep your environment secure.

While this level of service may cost more than a typical MSP, it also means fewer outages, stronger security, better long-term planning, and greater confidence that your IT infrastructure is being expertly managed.

Yes. MIS Solutions includes an onboarding process designed to properly document and stabilize your IT environment from day one.

This initial setup allows our team to fully understand your systems, establish monitoring and backup standards, and ensure your users remain productive. Taking the time to do this upfront helps prevent issues later and allows us to deliver consistent, proactive support moving forward.

All onboarding costs are shared upfront with clear, detailed pricing, so you know exactly what’s included and what to expect. Unlike heavily bundled offerings that can make it difficult to understand what you’re paying for, our quotes are transparent and easy to follow with no surprises or no hidden fees.

For many small and mid-sized businesses, yes. Managed IT services often provide access to a full team of specialists—covering support, security, and strategy—for less than the cost of hiring and maintaining a single full-time IT employee.

That said, some companies prefer a co-managed IT approach. This works well when a business has an in-house IT person overseeing day-to-day technology but needs additional expertise, tools, or coverage. In a co-managed model, MIS Solutions supplements your internal team with specialized skills, advanced security, and scalable support, without the cost of building a larger internal IT department.

Yes. MSP pricing is designed to scale with your business. As you add or remove users, locations, or services, pricing adjusts accordingly—so you’re not paying for resources you don’t need.

Low-cost IT support (often called break-fix) is typically reactive, meaning problems are fixed after they occur. Managed IT services are proactive, focusing on prevention, security, uptime, and long-term planning to reduce downtime and risk.

The right price delivers measurable value: reduced downtime, improved security, predictable costs, and peace of mind. If your IT feels stable, secure, and well-supported, your investment is likely working. On the other hand, if you find yourself constantly experiencing the same nagging issues, having trouble getting swift responses from your IT company, or feel like you’re guiding them instead of the other way around, there could be better options to explore.

Because every IT environment is different, the most accurate pricing comes from a thorough assessment of your systems, users, and business goals. This ensures your quote reflects your actual needs rather than a one-size-fits-all package.

While many MSPs are happy to share a general price range, fewer take the time to build a tailored pricing structure specific to your business. MIS Solutions provides a clear, detailed quote outlining your monthly costs so you and your finance team can plan with confidence instead of reacting to unpredictable IT expenses.