January 13th, 2015

We will do whatever it takes to make you “Raving Fans” of our service.

January 13th, 2015

Screen Shot 2558-01-13 at 2.49.29 PMTake my Trivia Challenge and you could win too! The Grand Prize Winner of Last Month’s Trivia Challenge Quiz was Amy Hightower with Cowart Mulch. She was the SECOND person to answer our quiz question last month: In Nintendo’s Mario and Luigi, what was Mario’s original name? The correct answer was D) Jumpman.

Now here is this month’s trivia question:

In the Wizard of Oz, what was the name of the Good Witch of the North?

A) Gilda

B) Glenna

C) Glinda

D) Gwendolyn

The FOURTH person with the right answer will receive a $25 gift card to Starbucks. To play, email or call Kary at 678-730-5527 or email

January 13th, 2015

Screen Shot 2558-01-13 at 2.33.30 PMYour company’s success depends on more than how smart you are. When you see lists of successful and less-successful companies, you may think successful leaders must be smarter than those that didn’t make the list, but in most cases that’s not true, one business strategist says.

The right stuff… To determine the right success factors, Inc. Magazine asked for the insights of Patrick Lencioni, president of the Table Group and author of 10 best-selling books on organizational management. He says that intelligence, knowledge and product expertise are vastly overrated as the driving forces behind competitive advantage and success. Meanwhile, the importance of organizational health is severely underrated. Organizational health includes management, strategy, operations, and a culture that fits them all together.

What qualities are needed? Academics and analysts have attributed business success to knowledge of their market and brilliant ideas — two qualities that are essential to success. But those qualities don’t account for continued success. Leaders of long-time brand winning companies — Whole Foods and Southwest Airlines, for example — will tell you over and over that they value their corporate cultures more than any single strategy or intellectual property.

Organizational health as a business goal. To develop organizational health, Lencioni advises leaders to be sure their top team is clear about the identity and direction of the company, and that they act in ways that indicate they are aligned. These leaders should not tolerate any violation of corporate identity and culture.

Screen Shot 2558-01-13 at 2.34.11 PMWalk the walk. Address problems like passive aggressiveness, outbursts, or other poor behavior in meetings immediately to backchannel second guessing and develop solutions. Lencioni says the benefits of organizational health include lower hiring costs, higher employee retention, better word-of-mouth marketing and greater customer loyalty. We highly recommend reading Patrick’s book title: The Five Dysfunctions of a Team.

January 13th, 2015

The formula for profitability has been established for ages. Every business owner, CEO, freelancer and entrepreneur knows it. It is required by Generally Accepted Accounting Principles (GAAP), which is enforced by the SEC in the US and the International Accounting Standards Board internationally.

GAAP’s fundamental formula for profit is simple:

Sales – Expenses = Profit

There is just one problem…the formula hurts profitability. There is a reason that 21 million out of 28 million small businesses in the US are surviving check to check. It’s not that 21 million people are smart enough to start and build a business, yet not smart enough to turn a profit—it’s that they are relying on a flawed formula. “Sales – Expenses = Profit” is a lie. The formula doesn’t yield a profit.

Logically, of course, the formula is sound. A business must first sell in order to generate inbound cash flow. Then the business deducts the expenses utilized to deliver its product or service and to run its operations. What remains is profit.

While the GAAP formula makes logical sense, it ignores the fact that it is managed by people. We are, first and foremost, emotional beings, prone to ignore (or even defy) logic.

Arguably, money is the ultimate resource. In GAAP’s “Sales – Expenses = Profit” formula, the business owner sees the cumulative deposits (resource) from sales and has a propensity to conclude that all the money is available for expenses (the demand expands to match the supply). The new equipment purchase is justified because the money is there. A new hire starts, because the money is there. Profit? It is an afterthought. Therefore, there rarely is any.

Now consider a new formula, where a business takes profit first:

Sales – Profit = Expenses

Mathematically, the formula is identical to GAAP’s. But from the perspective of human behavior, the Profit First formula is radically different. In the Profit First formula, a preset percentage of deposits generated through sales are first allocated to profit. The remainder is used to pay expenses.

In practice, as deposits from sales come in, a predetermined percentage—for example 15%—is immediately transferred to a separate profit account. The remainder is available for the business leader to run business as usual. The business owner will see his available cash (which has had the profit already deducted) and make decisions accordingly. The new equipment purchase may be delayed, or a more cost-effective alternative may be found. A new hire won’t be made because the money is not there, and perhaps the entrepreneur will conclude it was unnecessary in the first place.

GAAP offers so much more in business insights than most entrepreneurs could imagine, but it does fall short on working with an entrepreneur’s “bank balance” habit. I have become an advocate for the Profit First approach to cash management, because of the one thing it does do extremely well. It works with the natural habit of business owners.

Profit First has transformed my own businesses for the better (if you consider consistent profits better). Admittedly, Profit First is not the panacea to all cash-flow problems, but it surely makes profit a habit.

Screen Shot 2558-01-13 at 2.26.28 PMMIKE MICHALOWICZ (pronounced mi-KAL-o-wits) started his first business at the age of 24, moving his young family to the only safe place he could afford-a retirement building. With no experience, no contacts and no savings, he systemically bootstrapped a multimillion-dollar business. Then he did it again. And again. Now he is doing it for other entrepreneurs. Mike is the CEO of Provendus Group, a consulting firm that ignites explosive growth in companies that have plateaued; a former small-business columnist for The Wall Street Journal; MSNBC’s business makeover expert a keynote speaker on entrepreneurship; and the author of the cult classic book The Toilet Paper Entrepreneur. This newest book, The Pumpkin Plan, has already been called “the next E-Myth!” For more information, visit

January 13th, 2015

Screen Shot 2558-01-13 at 2.17.43 PMIf your organization is currently running either Microsoft Windows Server 2003 or Exchange 2003 on any servers in your office, you need to know about a dangerous security threat to your organization that must be addressed very soon. Please take a moment to read this important announcement.

As your local Microsoft Partner, we are aggressively reaching out to all local businesses that use Server 2003 to alert you to this serious security risk to your organization and inform you about what you need to do now to protect your company.

Windows Server 2003 and Exchange 2003 Replacements MUST Be Made By July 14, 2015

Microsoft has officially announced that it will retire all support on the Server 2003 operating system on July 14, 2015. That means any business with this operating system still running will be completely exposed to serious hacker attacks aimed at taking control of your network, stealing data, crashing your system and inflicting a host of other business-crippling problems you do NOT want to have to deal with.

This is such a serious threat that the US Department Of Homeland Security has issued an official warning to all companies still running this operating system because firewalls and antivirus software will NOT be sufficient to completely protect your business from malicious attacks or data exfiltration. Running Server 2003 will also put many organizations out of compliance.

Unless you don’t care about cybercriminals running rampant in your company’s computer network, you MUST upgrade any equipment running this software.

FREE Windows Server 2003 Migration Plan Shows You The Easiest, Most Budget-Friendly Way To Upgrade Your Server

At no cost, we’ll come to your office and conduct a full analysis of your network to help you determine what specific servers will be affected by this announcement. Additionally, we will provide a detailed analysis of all upgrade options available to you, along with the pros and cons of each option. While there, we will also assess other security, backup and efficiency factors that could be costing you in productivity and hard dollars. We will then put together a customized Server 2003 Migration Plan specifically for your office.

January 13th, 2015

Screen Shot 2558-01-13 at 2.08.46 PMResults: Our December 2014 Service Score is 98.5%. We received 71 surveys submitted by clients. Our average score was 4.93 out of 5 questions resulting in 98.6% client satisfaction with our services in the areas of responsiveness, staff friendliness and issue resolution. Thank you for your feedback!

January 13th, 2015

Use these tips to be faster and more productive as you work in- side MS Office:

  • Insert a comment: ALT + CTRL + M
  • Close the Reviewing Pane: ALT + Shift + C
  • Turn tracking on or off: CTRL + Shift + E
  • Switch to outline view: ALT + CTRL + O
  • Switch to print layout view: ALT + CTRL + I
  • Print: CTRL + P
  • Find and replace menu: CTRL + F
  • Insert hyperlink: CTRL + K
  • Change the case of letters: Shift + F3
January 13th, 2015

Screen Shot 2558-01-13 at 1.55.19 PMNew social media marketing tools seem to pop up every day, so here’s some help sorting the best from the rest:

  1. Mention: Google Alerts for the social web. Mention helps you monitor your brand’s presence on social networks, forums, blogs and more. It also includes social features that allow you to respond to mentions of your brand and to share industry news that you find.
  2. Buffer: Social media publishing plus powerful analytics. Buffer is a powerful social media tool that lets you schedule your updates to Twitter, Facebook, LinkedIn, Google+ and
  3. Feedly: Content discovery. Finding great content to share with your audience is easy with Feedly. Not only can you subscribe to RSS feeds to keep on top of industry blogs and news sites, you can also use Feedly to discover new content related to your topics of interest.
  4. Twitter Counter: Track Twitter progress. It can be easy to lose track of how your Twitter account is growing; that’s where Twitter Counter comes in. It’s a free service that tracks changes in your follower count and predicts future growth over time.
  5. Zapier: Link favorite social services. Zapier connects the services you use independently. For example, if your team uses HipChat to keep in touch, you can use Zapier to set up automatic notifications inside HipChat rooms for Tweets, MailChimp campaigns or new RSS items.
  6. Bottlenose: Intelligence for social networks. Bottlenose features a real-time search engine that queries all public information from social networks and groups and displays it in algorithmic order of importance. The result is a stream of content ranked by most to least important.
  7. Followerwonk: Follower analysis for Twitter. Although you can use a tool like Twitter Counter to watch the growth of the number of your Twitter followers, you may need to analyze your followers more carefully. Followerwonk breaks down your followers into demographics so you can understand them better.
  8. Screen Shot 2558-01-13 at 1.55.37 PMQuintly: Social analytics for brands. Quintly is a powerful tool for in-depth social media analytics, helping you track your business’s social media performance on Facebook, Twitter, YouTube, Google+, LinkedIn and Instagram. Quintly also has benchmarking features that help you understand how your performance compares to that of competitors and to industry averages.
November 10th, 2014

Screen Shot 2557-11-10 at 12.15.17 PMWhen: Thursday, December 11

Time: 2:00 PM – 4:00 PM

Where: 300 Satellite Blvd, Suwanee, GA

If you are the CEO or Executive of a company who wants to introduce mobile or cloud computing to make it easier to work while out of the office and wants to see a world class data center, this is a must attend event. Spacing is limited to 10 people AND due to the security of the facility, you must register NO LATER than November 30th.

To register:

    1. Call Jennifer or Becky at 678-745-5109 OR
    2. Email: or
November 10th, 2014

Screen Shot 2557-11-10 at 12.12.38 PM

On behalf of the MIS Solutions family, we would like to wish you all a wonderful Thanksgiving. One of the main things we are thankful for is each and every one of you, our loyal customers and friends. Your commitment and support of our business fills our cornucopia with success and strength.

As we pause and count our blessings, it is the perfect time to say Thank You for your continued business. We appreciate it very much and look forward to another bountiful year working and growing together.

— Team MIS