What is the Difference Between Reactive and Proactive IT Support?
When shopping for a Managed Service Provider (MSP), you’ll often hear them tout their “proactive” support model. Being proactive when it comes to IT management is good, right? But does this mean that “reactive” support is less desirable? For effective IT support, both proactive and reactive support is necessary. This blog will explain the difference […]
The 80/20 Guide to Essential Cybersecurity Tips for Professionals
When providing cybersecurity tips for businesses, we like to use the 80/20 rule, also known as the Pareto Principle. The 80/20 rule suggests that roughly 80 percent of effects come from 20 percent of the causes. While this principle originally applied to economics, indicating that 80 percent of wealth is owned by 20 percent of […]
Outsourced IT Support in 2024: Navigating Costs, Benefits, and Risk Management
As we approach the end of Q1 in 2024, we’ve noticed some emerging trends affecting how managed IT service providers’ (MSPs) role in managing their clients’ business and technology needs will change. With business costs climbing, business leaders are looking for ways to drive efficiency. Rapidly evolving artificial intelligence technologies will undoubtedly play a significant […]
Where to Buy Computers for Business
When considering where to buy computers for business, it’s awfully tempting to shop the big box and online retailers like Best Buy, Costco, or Amazon. Prices at these stores are often less expensive than what your Managed IT Service Provider (MSP) can offer. Seems like a no-brainer. But buying the wrong equipment could be a […]
5 Best Managed IT Service Providers in Atlanta
When looking for the best managed IT service provider in Atlanta, there’s no shortage of options. There are several hundred managed service providers (MSPs) in the metro area and many of those are great companies. They come in all shapes and sizes, with some serving niche markets like healthcare, legal or manufacturing. Some only serve […]
Tis the Season for Holiday Scams
It’s the most wonderful time of the year…especially for cybercriminals who seem busier than Santa’s Elves right now. With the sheer volume of online shopping, the holiday season provides cybercriminals a prime opportunity to cook up some juicy holiday scams to separate you from your money. They’ll stop at nothing to drain your bank account, […]
Why You Shouldn’t Reuse Passwords
Updated April 10, 2023 There’s an old saying in the hacker community – Hackers don’t break in; they log in. Contrary to popular belief, cybercriminals, for the most part, aren’t sitting in dark basements trying to guess their next victim’s password. Why should they when we make it too easy for them? Aside from using […]
Does Your Business Need Co-Managed IT?
When it comes to managing your business’s IT infrastructure, there are several options available. One is fully managed IT, where an IT service provider takes care of all aspects of your IT needs, from monitoring and maintenance to troubleshooting and problem resolution. Another option is co-managed IT. Co-managed IT provides supplemental support to your internal […]
Minimizing Cyber Supply Chain Risks through Effective Vendor Selection
As a business owner, it’s crucial to prioritize the security of your supply chain and choose vendors that are committed to implementing best-in-class defense measures. This is because supply chain attacks can exploit weaknesses within your supply chain to infiltrate systems and cause harm to your business and reputation. You must always strive to select […]