Things to Consider When Deciding to Outsource IT management

Small and medium-sized businesses are constantly challenged with making the most of their limited resources. Every decision must be made with the intent to protect their bottom line. One decision SMB owners often face is whether to hire internal IT staff or outsource IT responsibilities to a managed services provider (MSP). There’s not a one-size-fits-all when it comes to IT management, however, many organizations can benefit from outsourcing some or all of their IT duties. Here are some things to consider when deciding whether to outsource IT management or retain all functions in-house.

5 Ways a Managed Services Provider Can Benefit Your Business

24/7/365 Availability

Having a lone IT technician on staff sounds like a great idea until you realize that it’s not feasible for one person to always be “on” day in and day out. Let’s face it, IT problems can strike at any hour of the day or night. And if an issue pops up while your technician is out of the office, you run the risk of either extended downtime for your other employees or burning out your lone IT guy or gal. Both are productivity and morale killers.

But when you outsource the right IT company to either supplement your internal staff or fully manage all aspects of your technology, you get a whole team of experts who can respond whenever technology misbehaves.

Deep Bench of Knowledge

Managing, maintaining and protecting an organization’s network and systems usually takes more expertise and skillsets than one person is able to acquire. A team approach to IT ensures all areas of network management are covered.

Operationally mature IT providers constantly encourage their team members to expand their knowledge by pursuing advanced certifications and skillsets. That “alphabet soup” after an IT professional’s name isn’t just a boost to their ego. Instead, it’s proof that they actively seek greater knowledge in order to service their clients better. With an entire team of professionals, an IT provider can help with a wide range of services from network security to data backup and recovery.

Advanced Cybersecurity Protection

Cyberthreats and ransomware have rapidly increased and evolved during the past two years. Staying ahead of the bad actors is a full-time job in itself. A respected managed services provider will constantly have a finger on the pulse of new threats and trends that could affect your business. A good MSP will act as your trusted guide, coming to you with ideas and solutions to reduce risk so you feel confident about using technology without worrying about your safety.

Compliance with industry regulations

Outsourced IT service providers are in a unique position to help businesses stay safe and compliant online. They have the expertise and experience to protect your data as per your industry standards so that you remain compliant with defined regulations and protect your brand from data breaches.

Optimization of your productivity, efficiency and tech investments

Running a business is hard work. It takes a lot of time, energy and resources to keep things moving in the right direction. When it comes to technology, it’s often hard to know where to start. External IT service providers are experts in optimizing your productivity and efficiency. They can help you get the most out of your technology investments so you can focus on what you do best — running your business.

You Have Options

When it comes to choosing IT services, you have a few different options. You can outsource your technology needs to an external IT service provider or use a hybrid approach where you enlist their services in addition to your in-house team.

Outsourcing IT services can be a great way to get access to expertise that you might not have in-house. It can also be an excellent way to get help with specific tasks or projects that are outside your core competencies. However, it’s up to you to decide what works best for you.

We understand that every business is different and has unique needs. That’s why we tailor our services to fit each company. We also have a wide range of services to choose from, so you get what you need.

To get started, reach out to us and let us know what your business needs are. We will be happy to provide a proposal outlining the specific services spanning security, backup, compliance and much more that we can provide for you.

In addition, we recently released an eBook titled “How to Choose Reliable IT Services for Small Businesses” that dives deep into the concept of IT services and explains what businesses need to look for before partnering with an IT service provider. You can download it by clicking here.

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