Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.
Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users.
Enriching Office 365 with more everyday AI functionalities, Microsoft has introduced ‘Insights Preview’ to MS Excel, ‘Acronyms’ feature for MS Word, and a Text-in-image search feature to help its users to do their best work. Learn more about the recent upgrades to Office 365 products and the new Microsoft Whiteboard Preview app in this article.
With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year.
Artificial intelligence (AI, or “machine learning”) has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 eighty five percent of all customer interactions with a business will occur via machine learning programs.