It may seem a strange claim, but IT support in Atlanta can potentially help you reduce your premiums if you have taken out cybercrime insurance. Hackers are getting more daring, and all companies are at risk of being targeted by unscrupulous criminals in order to have sensitive information stolen. The ways that criminals can infiltrate a company are many and varied, and technology with the newest and best software can help to thwart a great deal of these. However, a chain is only as strong as its weakest link, and that weakest link, in this case, is the end user, otherwise known as your employees.
The best way you can make sure that all the money you have spent on technology doesn’t go to waste is to better train your employees to recognize threats and make sure they are not the cause of an attack on your company. This training can often result in a reduction in your premiums and even if it doesn’t, it makes sure that your employees are up to date on the newest ways that hackers may try to trick them which will all go towards protecting your business.
What to Include in the Training
IT support firms in Atlanta recommend beginning with the basics and letting your staff know the different types of cybercrime they may encounter. These could be phishing, DDoS attacks, ransomware, social engineering and more. Phishing is the most common and well-known type of attack and that should be the first type of cybercrime you address.
Hackers will try to make an email look like it comes from someone you know or a reputable company, and it will often contain an urgent message or ‘bait’ that will encourage the reader to click on a link. The bait could be some free software or help to beef up your security, but in fact, it will be a link to enable a download of malware. Your staff should always check that the URL of the link is actually what it says it is by hovering over it and making sure that the email is actually coming from where it says it is. This is important as the malware could possibly be used to create a ransomware attack where your systems are locked until you pay a fee, or your sensitive data could be copied and stolen.
For more information on cybercrime and how you can protect yourself, you need the help of an IT support company in Atlanta like MIS Solutions. Contact us today and we can advise you on employee training and any cybercrime issues you may be worried about.