Understanding Onsite and Cloud-Hosted VoIP IT Services in Atlanta

Understanding Onsite and Cloud-Hosted VoIP IT Services in Atlanta

Advantages On Both Sides

IT services experts in Atlanta can help you do whatever is necessary for the maintenance of your business. Every business is different. In the IT industry, sometimes, what's good for the goose isn't good for the gander, so you're going to need to run a cost-benefit analysis. For the most part, SMBs (Small to Medium-sized Businesses) have decided to go with Voice over Internet Protocol (VoIP) solutions hosted over the cloud rather than installed internally. Following are several reasons for this:

  • Cost-effectiveness
  • Security
  • Scalability


IT services providers in Atlanta offering VoIP solutions to their clients do everything except provide the physical phones themselves. Onsite solutions require all of the background setup machinations necessary for effective VoIP. It's usually less expensive for an SMB to go with the hosted solution than the internal, onsite solution. However, this may not be the case if the business is small enough.

Additionally, VoIP hosted by your cloud provider is going to have the latest features, which will continue to upgrade as new ones become available. This is the prerogative of MSPs: to remain as cutting edge as possible. So you'll have a continually sharpened communication edge over similarly-sized competition using the onsite VoIP approach.


Many think that onsite security for VoIP will be naturally better than hosted through a cloud provider, but this simply isn't true, at least, for most businesses. It is because technology is in continuous transition. This means that what was once requisite security will soon be inadequate and at predictable intervals. The cell phones of yesteryears can be reprogrammed with an app from a smartphone today. The cloud of tomorrow will be able to defeat completely any security solution today. If you want to be the newest and most advanced, you need to make this a core focus of operations. MSPs have adopted this perspective. Unless your business specializes in applicable technology, you just can't be as experienced as the right MSP provider in terms of efficiency, professionalism, and efficacy. The best VoIP security most often comes from MSPs.


One area where it's almost impossible to beat MSPs is scalability. MSPs must continuously upgrade their offerings in order to remain competitive. This means they're always going to be transitioning, upgrading, and generally improving their VoIP solutions. Maintaining an internal VoIP system without any MSP support is costly; to have the same kind of scalable operations, every employee would have to upgrade their devices on a consistent basis. It's not very feasible, and a big hassle for little reward. MSPs can help SMBs increase scalability, and in a way that's often more cost-effective.

Upgrading Your Business

IT services in Atlanta through MIS Solutions, Inc. can help you acquire and install either onsite or hosted VoIP solutions. We can also work with you to determine the best solution for your operations. Contact us to make the VoIP switch in the way most conducive to your business.