A quick, informal survey of John Kavanaugh’s teammates at MIS revealed that he is funny, energetic, helpful, personable and always willing to help others. Our clients will vouch for that, too. As one of our onsite support field specialists, he’s garnered a heap of praise from clients who have the pleasure of having him visit their offices and assist with technical issues.
Gareth Ludeman joined MIS in 2017 as a member of our Help Desk support team. He has since moved up and now serves as an Escalations Engineer. In both roles, he consistently makes raving fans out of folks who call in for technical support. He is part of MIS’s South African team that solves a variety of IT issues that pop up for our clients.
Ron is one of the newer members of our team having joined MIS in July this year. Prior to coming onboard, he served for 24 years in the U.S. Navy. After leaving the military, Ron worked as a construction manager before moving into the area of technical support for several private firms.
Susie joined the MIS team in May of this year and has jumped in to help our other rock star CAMs in taking care of our wonderful clients.
Where were you born and raised?
San Diego, CA
Tell us about your family…kids, pets?
People who know me say… “Susie’s world revolves around the Son.
When you’re a company in growth mode, it’s important to have a super sharp specialist to head up your recruiting and HR objectives. Monica Scott has been instrumental in attracting and recruiting some of the best IT professionals in the industry.
Where did you grow up? I was born and raised in Georgia but to be specific in the Buford/Flowery Branch area.
Duncan is one of our top-notch South African engineers and an avid bike enthusiast. He loves motorcycles and loves talking about them just as much. Since joining the MIS team early in 2019, Duncan has built a solid reputation as someone who loves helping people, is eager to learn and is super friendly.
This Georgia native will be celebrating his 9-year anniversary with MIS next month and is well known and loved by our clients and staff alike. If there’s a tough problem to solve, Chad’s the go-to guy. “Chad was wonderful as always” and “Chad is the best!” are just two of the overwhelmingly positive reviews our clients have left after working with him.
Kevin, one of our super support technicians, has been with MIS Solutions since 2016. He began his career with the company as an inside sales rep and has since moved to the support team in the make-ready department. Kevin is the guy who ensures that all incoming equipment for clients, such as laptops, PCs or phone equipment, is properly configured and assembled before being delivered to the client.
Tim joined our team in April and from the very start has been a fan favorite amongst our clients who’ve had the pleasure of working with him. He’s a big man at 6’ 5” with a big servant heart to boot. His given name is Tatenda, which is of Zimbabwe origin and means “Thank You.
Since joining the team in 2014, Kary has worn many hats. As MIS has grown, she has been able to hand some of those hats off to other folks so she can focus mostly on executive wrangling – meaning she manages Jennifer’s calendar and appointments and keeps her on track and on time.
