Aside from owners Lliam and Jennifer, Derek has been with MIS the longest. He joined the team in 2007 and has served in a number of roles within the company. As part of his job as a client account manager, Derek bends over backward to make sure his clients are happy and get exactly what they need out of their technology – he’s a true superhero.

Tania Lee, a Zimbabwe native, lived in several cities in South Africa before landing in Clayville, a small town just east of Johannesburg. She is one of our incredible behind-the-scenes team members who works tirelessly to ensure that our clients’ systems are properly maintained, monitored and up to date.

Along with all of our wonderful client-facing staff members is an entire team of behind-the-scenes engineers who work tirelessly to ensure that your IT systems are up to date, patched, monitored and humming along. Wilfred Maswaya is one of those guys. This Harare, South Africa-native joined our team in October 2020 in the specialized position of Routing/Switching/Firewall Engineer.

“Extremely polite” “Professional” “Cheerful” “Very patient” “Delightful” “Kind” – these are just a few of the ways our clients describe Robin Bienedell, one of our wonderful South African support desk engineers. Robin recently celebrated his one-year anniversary with MIS Solutions.

If you’ve ever called our office for support, chances are you’ve spoken with Roy. Roy is one of our super-duper service coordinators. He’s like an air traffic controller – when clients need support, he assesses the issues then coordinates the orderly and expeditious flow of tickets to our friendly support engineers.