Get to Know Chad Cartee, Support Escalation Engineer

This Georgia native will be celebrating his 9-year anniversary with MIS next month and is well known and loved by our clients and staff alike. If there’s a tough problem to solve, Chad’s the go-to guy. “Chad was wonderful as always” and “Chad is the best!” are just two of the overwhelmingly positive reviews our clients have left after working with him.

Get to Know Kevin Polachek, Support Technician

Kevin, one of our super support technicians, has been with MIS Solutions since 2016. He began his career with the company as an inside sales rep and has since moved to the support team in the make-ready department. Kevin is the guy who ensures that all incoming equipment for clients, such as laptops, PCs or phone equipment, is properly configured and assembled before being delivered to the client.

Get to Know Wendy Cochran, Service Coordinator

Since joining our team in November 2018, Wendy has been a ray of sunshine at MIS Solutions. She’s quick with a smile, always has a sunny outlook and has an infectious laugh that can brighten the dreariest day. When she’s not assisting our clients and making sure their issues are being addressed, she can be found snapping photos of birds, hiking or hanging with her cat.

Get to Know Jim Holley, Cloud Team Lead

Jim is one of MIS’s behind-the-scenes heroes who joined the team in January 2019. As our Cloud Team Lead, he is the “mechanic” that keeps our internal and client-facing cloud environments running as smoothly and efficiently as possible. He’s the very proud dad of three super-smart grown kids and a couple of fur ones, too.