Does your business depend on technology to function properly? According to a report from Small Business Genius, over 90% of SMBs use technology for communication purposes. Having technology problems and downtime, even for a short amount of time, can be costly for your business and impact your bottom line.
What is downtime?
Downtime is a time period where a server or system is not available or working properly. Downtime is usually unplanned and caused by cybersecurity issues, human error, understaffed IT departments, and internet outages.
How can you avoid downtime?
It is important to have an IT service provider that you can trust and offers you 24/7 365 days a year support. For some industries, like the legal sector, deadlines are a huge part of the day-to-day work. If something goes wrong with technology in the middle of the night, and a lawyer needs a quick response, they need to be able to get in contact with their IT provider, so their downtime is short-lived. It is also important that your technology provider has a proactive approach to protecting your business instead of reactive. At MIS, we are always just a phone call away, and we ensure to take a proactive approach to protecting your business.
How does downtime impact your bottom line?
According to Statista, in a 2020 survey, 25% of worldwide global enterprise respondents reported that an hour of server downtime cost their business approximately between 301,000 and 400,000 U.S. dollars. This impact is not going to be the same for your SMB, but if you consider how many employees you have, how much your employees make an hour and factor in an hour of downtime that ends up being a large sum of money that your business is losing due to technology problems. To learn more about the impact of downtime, click here.
Is your business proactively taking steps to alleviate downtime? We would love to help you succeed and reach your technology goals. With 24/7/365 support, we can help save you thousands each year by reducing lost time. Request our free technology assessment today or give us a call at 678-562-7924.