An IT consultant in Los Angeles has to have a high degree of utility for proper effectiveness. They have to know how to build, program, configure, and troubleshoot the latest tech systems. If they don't know how to do this intrinsically, they need to know--- or have access to--- people who can. This is one of the reasons you're going to find consultants at tech companies. It's a natural consequence of the professional environment. That said, you want to know what you're looking for before you contact any consultant. Several things the right IT agency should do--- and which represent important factors of technology service delivery--- include:
Very Quick Response Times
The right IT consultant in Los Angeles will provide you with contact to technology services that have competitively low response times. Here's the thing: there is no shortage of cheap tech agencies that will offer you bottom-dollar prices on service for bottom level response times. If it takes too long for your tech solution to arrive on the premises of your business, the collateral downtime cost could be enough to push you into bankruptcy. The corporate average for downtime is $100k an hour. Even an SMB whose downtime costs are only $3k an hour will smart for it should response times not be up to par. Know what your minimum response times are and stick to them as best you can. The right consultant will find you the closest available match.
SLA Terms that are Properly Comprehensive
A Service Level Agreement (SLA) legally codifies agreements pertaining to response times, reboot times, troubleshooting times, etc. Transgression of an SLA results in losses for the MSP who has agreed to supply such a level of service. This gives them natural incentive to keep their promises. The right consultant should help you find SLAs that will ensure your company's security. Something to keep in mind: you may have to pay more, but it's worth it when you save more during an emergency.
Operational Cost Reduction and Added Value
Finally, whatever tech solution your business chooses should bring you value either directly, through operational cost reduction, or indirectly, through increased competitive ability or production ability.
An IT consultant in Los Angeles through MIS Solutions, Inc. can help you understand where your technology may need assistance, what SLAs are the most reasonable, and how to best reduce operational costs. Contact us for value-added IT.