Every super hero has a strategy. Here at Mission Impossible Services (MIS) we have lots of effective strategies to keep computers and networks running and offer them all at a FIXED price. Here are 16 ways that we are BETTER than the rest.
1. We talk plain English. No geek speak here!
2. We provide business solutions to business technology problems. We don't try to sell you the latest techno gizmo - instead - we listen to your business problem and offer several strategies to resolve the ROOT of the problem.
3. We answer all calls LIVE with a real person that resides here in the United States.
4. We respond to client emergencies in one hour or less.
5. We complete projects on time and on budget. Sorry – we don't do surprise service bills!
6. Our engineers are balanced with the interpersonal skills required to communicate at all business levels. They aren't just geeks that can only talk about computers. We guarantee you'll love working with our engineers.
7. We are adamant about backing up your network and all critical data. We simply do not play games with a company's most valuable asset – their data.
8. We offer flat rate and fixed fee service programs and projects. We don't operate in a time and materials basis like many other providers where they are learning on your dime.
9. We are great communicators. Our people and processes are coordinated in such a way as to ALWAYS keep you up-to-date on our progress on your IT needs.
10. We are constantly improving our service offering to make our client's experience the best possible.
11. We listen and respond to your needs. The owners, Lliam and Jennifer Holmes, are actively involved with the clients of MIS Solutions.
12. We offer preventative maintenance programs to keep your network working. We are proactive when it comes to ensuring your network and computers are working when you need them. More often than not, we notice problems and resolve them BEFORE you even know it's a problem.
13. We monitor and RESPOND to network problems 24/7. Yes we do dispatch engineers if needed at 2am in the morning when your server has a critical problem that needs to be handled before all of your staff shows up for work.
14. We have dedicated engineers for each account so you can rest assured that the engineers assigned to work on your issues are familiar with your network AND you come to know them personally.
15. MIS Solutions has been serving the Atlanta metro region since 1995 and has a team of engineers on staff to support client needs.
16. We don't pursue every company that needs computer support. We choose only clients that share in our values of honesty, integrity, good communication, teamwork and simply doing the right thing. Serving a company's IT and critical network needs is a HUGE responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don't pursue the opportunity.